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oesii (🔒 Privacy Policy )
At oesii, your privacy is not just protected — it’s respected 🤝.
We value the trust you place in us and are committed to protecting your personal information with transparency, security, and care.
This Privacy Policy explains how oesii (legally operated by OYSII) collects, uses, stores, and safeguards your data when you visit or transact on our platform.
By using oesii.com, you agree to this Policy and to the processing of your data as described below.
This Privacy Policy applies to:
All visitors, buyers, sellers, and partners who use oesii.com or its mobile application.
All services provided through oesii, including browsing, communication, transactions, and payment processing.
Data collected both online (website, app, chat, APIs) and offline (customer support or verification).
It does not apply to third-party sites, apps, or payment gateways linked from oesii (e.g., PayPal or Razorpay). Those services follow their own privacy policies.
We collect only what’s necessary to deliver secure, personalized, and smooth services.
(a) Personal Information:
Full name, contact number, email address, and shipping/billing addresses.
Account details, order history, and saved preferences.
Identity verification (KYC) documents for sellers, if required (e.g., business license, tax ID).
(b) Transactional & Payment Data:
Payment method (PayPal, Razorpay, etc.), transaction ID, and limited financial metadata.
oesii never stores your full card or bank details — those remain securely processed by our payment partners.
(c) Technical & Device Information:
IP address, browser type, operating system, and access logs.
Cookies and analytics data to improve user experience and prevent fraud.
(d) Communication Data:
Messages exchanged between buyers, sellers, or oesii support.
Feedback, reviews, or responses to surveys.
We use your information to:
Process and deliver your orders safely.
Facilitate payments, refunds, and dispute resolutions.
Verify your identity for account security and fraud prevention.
Communicate updates, offers, and policy notices.
Improve platform features and customer experience.
Comply with legal, tax, and regulatory obligations.
oesii may also use non-identifiable (aggregated) data for analytics and service optimization.
oesii employs industry-standard security practices including:
SSL encryption for all sensitive data transfers.
Secure servers with layered access control.
Periodic security audits and vulnerability testing.
Two-factor authentication (2FA) for sensitive actions.
Although no system is 100% immune to breaches, oesii continuously upgrades its security framework to protect against unauthorized access, misuse, or loss.
All payments on oesii are processed by certified third-party payment gateways:
International Payments: handled via PayPal.
Domestic Payments (India): handled via Razorpay (which also supports limited international payments).
During checkout, the legal payee name displayed will be OYSII, the government-registered entity operating oesii.
Each payment platform maintains PCI DSS compliance and encrypts sensitive financial data. oesii never stores full credit/debit card information.
oesii never sells or rents personal data to any third party.
However, we may share limited information with:
Payment partners (PayPal, Razorpay) for transaction processing and dispute management.
Logistics and shipping partners for order delivery.
Regulatory authorities or law enforcement, if required by applicable law.
Service providers (cloud, email, analytics) under strict confidentiality agreements.
All partners are vetted for data security and required to use your data only for legitimate business purposes.
You may receive transactional, security, or marketing communications from oesii.
You can:
Opt out of promotional emails anytime via the unsubscribe link.
Manage notification settings from your oesii account dashboard.
Transactional and legal notices (e.g., order updates, policy changes) are mandatory and cannot be disabled.
We retain data only as long as necessary for legitimate business, legal, or accounting purposes:
Account information: retained while your account is active.
Transaction data: retained for 5–7 years (per tax and audit requirements).
Support or dispute records: retained until resolved plus 12 months.
Upon account deletion, personal identifiers are securely anonymized or erased as per applicable data protection laws.
Depending on your jurisdiction (e.g., India, EU, UK, or others), you may have rights to:
Access, correct, or delete your personal data.
Withdraw consent or object to data processing.
Request a copy (data portability).
File a complaint with your local data protection authority.
To exercise these rights, contact our Data Protection Officer at privacy@oesii.com (or via support@oesii.com).
oesii will respond to all verified requests within 30 days.
oesii uses cookies and similar technologies to:
Remember your preferences and cart contents.
Improve platform performance and analytics.
Detect fraud or unauthorized activity.
You can manage cookie preferences directly from your browser settings or via our Cookie Policy.
Your data may be processed on servers located outside your country (e.g., in India, the EU, or the US).
Where such transfers occur, oesii ensures adequate protection through contractual and legal safeguards consistent with global privacy standards.
oesii complies with:
The Digital Personal Data Protection Act (India, 2023)
General Data Protection Regulation (EU GDPR)
California Consumer Privacy Act (CCPA)
Other applicable privacy frameworks worldwide.
All processing is lawful, fair, and transparent, with clear notice and purpose limitation.
oesii may update this Privacy Policy from time to time to reflect new features, legal changes, or security practices.
Any updates will be posted on this page with a new Effective Date. Continued use of the platform signifies acceptance.
For privacy concerns, questions, or complaints, contact:
📧 privacy@oesii.com
📧 support@oesii.com
🌐 www.oesii.com
🕓 Monday – Saturday, 10 AM – 7 PM (IST)
Effective Date:September 2025