00
0
No products in the cart.

Terms of Use – 

oesii (Terms of Use)


Welcome to oesii!
By accessing, registering for, or using the oesii platform (the “Platform”) in any way — including browsing, buying, selling, messaging, or using any integrated APIs — you agree to be bound by these Terms of Use and all other policies referenced herein (including the Privacy Policy, Seller Policy, Fees Schedule, and Return & Refund Policy).

If you do not agree with these terms, please do not use the Platform.


🧾 1. Acceptance of Terms

By accessing the Platform, you acknowledge and agree to these Terms. Continued use after any changes to these Terms constitutes acceptance of the updated version.


👤 2. Eligibility & Account Types

  • You must be at least 18 years old (or the age of majority where you reside) and legally capable of entering binding contracts.

  • You agree that all registration information you provide is true, accurate, and complete.

  • oesii may require additional identity verification (KYC), business documents, tax registrations, or other proof from Sellers.

  • oesii reserves the right to suspend or restrict any account that fails verification.

  • Different account types (buyer, seller, developer) may have different permissions and obligations.


🔐 3. Account Registration, Security & KYC

  • You must provide a valid name, email, phone number, and any requested documentation.

  • You are responsible for maintaining the confidentiality of your credentials and for all activity under your account.

  • Do not share logins, create fake accounts, or attempt to bypass verification.

  • Immediately contact support if you suspect unauthorized access.

  • oesii is not responsible for losses resulting from account misuse where security steps were not followed.

  • Certain features (payouts, cross-border sales, etc.) may require extra KYC checks. Failure to comply may result in limited access or fund holds.


🏢 4. Role of oesii

  • oesii acts as a technology intermediary and marketplace provider.

  • oesii does not buy, sell, manufacture, or own products listed by sellers.

  • Sales contracts are between buyers and sellers directly.

  • oesii facilitates services such as payment processing, logistics, and support.

  • oesii does not guarantee product authenticity or legality — these are seller responsibilities.

  • Where oesii provides extra services (escrow, insurance, logistics), separate terms may apply.


📦 5. Listings, Product Compliance & Standards

Sellers must ensure:

  • Listings are accurate, truthful, and compliant with all laws and customs regulations.

  • Listings include full descriptions, actual images, pricing, taxes, and shipping details.

  • Products are labeled correctly (new/used/refurbished).

  • oesii may remove listings that are misleading, unsafe, or violate laws.

  • Sellers must cooperate if a product faces recall or investigation.


🛍️ 6. Seller Obligations

6.1 Order Acceptance & Fulfillment

  • Sellers must honor confirmed orders and ship within promised timelines (default 7 business days).

  • Tracking information must be provided.

6.2 Shipping, Packaging & Customs

  • Sellers must ensure safe packaging and full customs documentation.

  • Compliance with export/import regulations is mandatory.

6.3 Taxes, Duties & Legal Compliance

  • Sellers must calculate and remit taxes as required.

  • Compliance with consumer protection and warranty laws is mandatory.

6.4 Customer Service

  • Sellers must respond promptly and courteously to buyer inquiries.

  • Returns/refunds must follow oesii’s Return & Refund Policy.

6.5 Prohibited Conduct

  • No counterfeit items, manipulated reviews, or attempts to mislead buyers.

6.6 Performance & Penalties

  • oesii tracks seller performance and may penalize poor conduct with visibility limits, suspension, or account termination.


👥 7. Buyer Obligations

  • Buyers must provide accurate billing/shipping information.

  • Buyers must pay all applicable charges, taxes, and duties.

  • Issues must be reported through official oesii channels within stated timelines.


💳 8. Fees, Payments & Payouts

  • Sellers agree to published platform fees and commissions.

  • oesii may withhold funds for disputes, chargebacks, or compliance checks.

  • Transactions must occur only via oesii-approved methods.

  • International Payments: Managed via PayPal.

  • Domestic Payments (India): Managed via Razorpay, which also supports limited international transactions.

  • Legal Entity: At checkout, the payee name shown will be OYSII — the registered operator of oesii.


🚚 9. Shipping, Risk & Insurance

  • Sellers are responsible for the item until it reaches the buyer unless oesii logistics apply.

  • oesii is not liable for courier delays, lost packages, or customs issues but will assist in resolution.


🔁 10. Returns, Refunds & Cancellations

  • Governed by oesii’s Return & Refund Policy.

  • Buyers can cancel before shipment.

  • Sellers must comply with policy decisions made by oesii.


🌟 11. Reviews, Ratings & User Content

  • Reviews must be truthful and not defamatory.

  • By posting content, users grant oesii a license to use it for promotional and operational purposes.

  • oesii may remove or moderate any inappropriate content.


🧠 12. Intellectual Property & Complaints

  • All platform content and software are property of OYSII.

  • Sellers retain ownership of their product listings but grant oesii the right to display and promote them.

  • IP owners can submit takedown requests under oesii’s IP policy.


🚫 13. Prohibited Items

Items that cannot be listed include (but are not limited to):

  • Counterfeits or replicas

  • Illegal drugs or substances

  • Weapons or explosives

  • Stolen property

  • Content promoting hate or violence
    Violations will result in permanent bans and possible legal action.


🔒 14. Data Protection & Privacy

  • Personal data is collected per the oesii Privacy Policy.

  • oesii uses secure analytics and cookies for fraud prevention and experience enhancement.


🛡️ 15. Security & Fraud Prevention

  • oesii employs multiple security measures but cannot guarantee absolute safety.

  • Fraud, chargeback abuse, or identity misuse will be investigated and reported to authorities.


🤝 16. Dispute Resolution

  • Buyers and Sellers should attempt to resolve issues amicably via oesii’s system.

  • oesii may mediate or assist based on available evidence.

  • Payment disputes are handled by PayPal or Razorpay directly, with oesii assisting both parties.


⚖️ 17. Limitation of Liability

  • oesii’s total liability is limited to the lesser of the transaction value or total fees paid in the last 12 months.

  • oesii is not responsible for indirect or consequential losses.


🧾 18. Indemnification

Users agree to indemnify oesii and its affiliates from any claim arising from:

  • Violation of these Terms

  • Misuse of the Platform

  • Breach of law or third-party rights


🧰 19. Suspension & Termination

  • oesii may suspend or terminate accounts for policy violations or regulatory reasons.

  • oesii reserves the right to withhold funds during investigations.


🕓 20. Governing Law & Jurisdiction

  • These Terms are governed by the laws of India.

  • Legal disputes will fall under the jurisdiction of Delhi (New Delhi) courts.


📩 21. Contact Information

For assistance, inquiries, or legal notices:
📧 support@oesii.com
🌐 www.oesii.com


Effective Date: September 2025

Your experience on this site will be improved by allowing cookies Cookie Policy